3
PEOPLE67
People enhancement
68
Investing in people
72
Remuneration policies
78
Diversity and equal opportunity
80
Industrial relations
82
Internal communication and engagement activities
83
Health and safety at work
84
COMMUNITIES87
Corporate Citizenship and Philanthropy initiatives
88
ENVIRONMENT93
Environmental policy
94
Energy
99
Greenhouse gas emissions
100
Waste
102
Water
106
Ozone-depleting substances
108
APPENDIX110
AUDITORS’ REPORT120
GRI CONTENT INDEX122